Mailing and Visiting Address
European Insurance and Occupational Pensions Authority
60327 Frankfurt am Main
Monday to Friday: 8:30 to 17:30 CET
Saturday, Sunday, and public holidays: closed
Public Holidays in 2018
In 2018, EIOPA's offices will be closed during the following public holidays:
|1 January||Monday, New Year's Day|
|2 January||Tuesday, following New Year's Day|
|29 March||Maundy Thursday|
|30 March||Good Friday|
|2 April||Easter Monday|
|1 May||Tuesday, Labour Day|
|9 May||Wednesday, Anniversary of the Declaration by President Robert Schuman in 1950|
|10 May||Thursday, Ascension Day|
|11 May||Friday, day following Ascension Day|
|21 May||Whit Monday|
|3 October||Wednesday, Day of German Unity|
|1 November||Thursday, All Saint's Day|
|2 November||Friday, All Soul's Day|
Fax: +49 (0) 69 95 11 19 19
Switchboard hours are from Monday - Friday, 8:30 hrs - 17.30 CET
General Public Enquiries
For information about EIOPA’s activities, please contact us by e-mail or phone from Monday to Friday between 8:30 and 17:30 CET.
Solvency II Enquiries
Solvency II Guidelines
For enquiries linked with Solvency II guidelines please submit your questions via the Questions & Answers tool on the dedicated Website section
For media enquiries about EIOPA’s activities, journalists should contact us by email or phone from Monday to Friday between 8:30 and 17:30 CET.
To visit EIOPA as a group or request a meeting with EIOPA's management or experts please:
- Send an email to firstname.lastname@example.org,
- Fill out and attach this visit request form and send with the email (please note, if you get an error, try opening the document with the Firefox or Chrome browser)
For your convenience we have compiled all the information you need for visiting EIOPA in our EIOPA Handbook for visitors
. This handbook contains details on how to get to EIOPA from Frankfurt International airport, by train, by foot and by taxi.
To invite a member of EIOPA's management or an expert to speak at a conference or event please:
- Send an email to email@example.com
- Fill out and attach this speaking engagement request form and send with the email (please note, if you get an error, try opening the document with the Firefox or Chrome browser)
For enquiries linked with
recruitment please send an email to: firstname.lastname@example.org
For further information please see the careers page.
For procurement enquiries please send an email to: email@example.com
For further information please see the procurement page.
Public Access to Documents
Under the Charter of Fundamental Rights (Article 42) and the Treaty (Article 15(3) TFEU), any citizen has a right of access to documents of the EU's institutions, bodies, offices and agencies.
EIOPA already provides on its website access to many documents relating to the Authority and its processes. If you cannot find the information you require on the website, for requests for documents please consult the dedicated Website section.
For complaints please consult our dedicated Website section.