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Best Practices Report complaints-handling by insurance undertakings162327319/09/2014 15:55:49Their purpose is to contribute to “enhancing customer protection” as described in the underlying statutory objectives of EIOPA 1 . They are based on Article 29(2), EIOPA STS_ListItem_DocumentLibraryhttps://eiopa.europa.eu/Publications/Guidelines1179480https://eiopa.europa.eu19/09/2014 15:55:49pdfFalsepdf1515~sitecollection/_catalogs/masterpage/Display Templates/Search/Item_PDF.js

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