Consumer protection

​Consumer protection is in the 'DNA' of EIOPA.

EIOPA wants to make sure that all the activities under its remit will make a tangible difference to consumers.

The Authority is committed to clearly improve and enhance the position of consumers and raise awareness of their rights and obligations; to establish best practices for consumer protection and encourage transparency in the way products and services reach the market.

Furthermore, EIOPA contributes​​ to the achievement of a coordinated approach to the regulatory and supervisory treatment of new or innovative financial activities.