EIOPA Guidelines

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Consumer Protection


Guidelines on C​​​​omplaints-Handling by Insurance Intermediaries
Guidelines on Complaints-Handling by Insurance Undertakings
​​Preparatory Guidelines on product oversight and governance arrangements by insurance undertakings and insurance distributors
Guidelines under the Insurance Distribution Directive on Insurance-based investment products that incorporate a structure which makes it difficult for the customer to understand the risks involved

​Solven​​cy II

​​Guidelines on the supervision of branches of third-country insurance undertakings
Guidelines on Financial Stability Reporting
Guidelines on the Extension of the Recovery Period
Guidelines on the exchange of information within colleges
Guidelines on the implementation of the long-term guarantee measures
Guidelines on the methods for determining the market shares for reporting
Guidelines on reporting and public disclosure
Guidelines on recognition and valuation of assets and liabilities other than technical provisions
Guidelines on System of Governance
Guidelines on Own Risk Solvency Assessment (ORSA)​
Guidelines on ancillary own funds
Guidelines on application of outwards reinsurance
Guidelines on the application of life underwriting risk module
Guidelines on basis risk
Guidelines on classification of own funds
Guidelines on contract boundaries
Guidelines on group solvency
Guidelines on health catastrophe risk sub-module
Guidelines on look-through approach
Guidelines on operational functioning of colleges
Guidelines on ring-fenced funds
Guidelines on supervisory review process
Guidelines on the loss-absorbing capacity of technical provisions and deferred taxes
Guidelines on the methodology for equivalence assessments by national supervisory authorities under Solvency II
Guidelines on the treatment of market and coun​terparty risk exposures in the standard formula
Guidelines on the use of internal models
Guidelines on treatment of related undertakings, including participations
Guidelines on undertaking-specific parameters
Guidelines on valuation of technical provisions

Solvency II Preparatory Phase (2013-2015)

The Preparatory Phase terminates on 31 December 2015

Guidelines on Forward Looking assessment of own risks (based on the ORSA principles)​​
​Guidelines on Pre Application of Internal Models
​Guidelines on Submission of Information to National Competent Authorities
Guidelines on System of Governance


Guidelines on the use of the Legal Entity Identifier​

Joint Committee

Joint Guidelines o​n the convergence of supervisory practices relating to the consistency of supervisory coordination arrangements for financial conglomerates

Audit Regulation